Privacy Policy
Effective Date: Monday the 2nd of September, 2024
Introduction
At Modulus, we are committed to protecting the privacy and security of our customers, partners, and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure your data is handled responsibly. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
– Personal Information: When you interact with our website, request services, or contact us, we may collect personal information such as your name, email address, phone number, company name, and job title.
– Technical Data: We may collect technical information related to your visit, including IP address, browser type, operating system, referral source, and browsing behaviour on our site through cookies and similar technologies.
– Service Data: If you are a customer, we collect information necessary to provide our data centre services, such as account details, service logs, and communication records.
2. How We Use Your Information
– Service Delivery: We use your information to provide, manage, and improve our data centre services, ensuring optimal performance, security, and customer support.
– Communication: We may use your contact information to send updates, respond to inquiries, provide customer support, and share promotional offers relevant to your business needs.
– Website Improvement: Technical data collected helps us analyse website performance, user behaviour, and enhance your experience on our site.
– Legal Compliance: We may use or disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, and safety of Modulus, our customers, or others.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
4. Data Sharing and Disclosure
– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, delivering services, and conducting business activities. Confidentiality agreements bind these providers and may only use your data for the specified purposes.
Business Transfers: Your personal information may be transferred as part of a merger, acquisition, or sale of assets. We will notify you of any such change in ownership or use of your data.
– Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
Modulus takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
– Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any data is inaccurate or incomplete.
– Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
– Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
– Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
7. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. However, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Modulus
[Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
